Your happiness is our highest priority and we will do our best to ensure that you get high quality, error-free products every single time. If there is any problem with your order we will resolve it as soon as possible.

If for any reason you wish to exchange an item, you can use any of the two options, within 15 days of purchase.

Option 1

Exchange from home. Our courier partners will collect and replace items from your doorstep. The charge for this service is Rs. 210/-.

To proceed, please WhatsApp the following information at 0345-1860326.

1. Name__________
2.Order number___________
3. New required product___________
4. Old product _________________
5. Reason for exchange_________

Attach mobile video of old product with tags attached/uncut and in original condition.

Option 2

This service is free of cost. All you need to do is to send/drop the products with the original receipt, original tags attached/uncut and packing material at our address. 208-H3 Johar Town Lahore, Ph# 0345-1860326, along with the following details.

1. Name__________
2.Order number________
3. New required product___________
4. Old product _________________
5. Reason for exchange_________

After inspection, our team will dispatch the required products.

NOTE: Before proceeding, please visit www.herredame.com and see the items and sizes that are displayed as available, from any category.

Items already exchanged, are not applicable for return/exchange.
Items purchased at full price will be exchanged at the current price only.

Return for a Refund (Online Purchase)

We want you to love our products as much as we do, and believe our quality is second to none.

If for any reason you wish to return an item for a refund, we have 15 days no questions asked return and exchange policy. All you need to do is to send us the items with original receipt, original tags attached/uncut and packing material at our addresss, 208-H3 Johar Town, Lahore, Ph# 0345-1860326, with the following details.

1. Name __________
2. Order Number__________
3. Reason for return__________
4. Account Title__________
5. Bank Name__________
6. IBAN________________________